- Provide accurate information (e.g. product features, pricing and after-sales services)
- Answer customers’ questions about specific products/services via social media, website or mobile
- Conduct price and feature comparisons to facilitate purchasing
- Cross-sell products
- Manage returns of merchandise
- Coordinate between the customer and the installation team
- Inform customers about discounts and special offers
- Provide customer feedback to the line Manager
- Stay up-to-date with new products/services
From 1 to 3 years of experience as a Retail Sales Representative, Sales Associate or similar rolePreferred to be El Sheikh Zayed, October, El Giza City resident. Understanding of the retail sales processFamiliarity with consumer behavior principlesBasic math skillsExcellent communication skills, capable of building trusting relationshipsBachelor's degree