- Receiving bookings from Customers to arrange shipments from point of origin to final delivery point.
- To provide quotations to overseas partners and customers.
- To negotiate the rates with overseas partners, carriers, and local transporters to guarantee the best cost for customers' inquiries.
- Instructing overseas partners to arrange shipments from the point of origin and maintaining communication with them to ensure shipments are arranged and booked accordingly.
- To generate Master ACID through Nafeza Platform for import back-to-back sea shipments.
- To contact Shipping lines, LCL operators and service providers, arranging release, delivery and payment of charges in a timely manner.
- To resolve service failures, delays or problems with partners, Shipping lines, LCL operators and service providers to the satisfaction of the customer and the company.
- To communicate and update customers on a regular basis on the status of their shipments.
- To send arrival notifications to clients & prepare release letters for sea shipments.
- Follow up on air shipments arrival and delivery to consignee.
- To support the management and account managers by providing your experience and knowledge to enable them to develop new business opportunities and maintain good relations with existing customers.
- To work effectively with other team members to ensure good operating procedures and practice.
Females only are welcome to apply.At least 3-4 years experience in a Freight Forwarding company / similar position.Fluent English Language (Spoken and Written).Very good command of Computer Skills, Emails, and Microsoft Office Skills.Aware of the export operation cycle is an added value.