#SR_IT_Help_Desk is required at Kanawat for trading and distribution (Samsung & Nokia Distributor – Kanawat Stores - Home Appliances ) Nasr city - Cairo:
- Maintain the daily performance of computer systems.
- Respond to email messages for employees seeking help and provide prompt responses to questions from employees.
- Provide technical and troubleshooting assistance related to computer hardware and software and other technical tools and products.
- Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.
- Know how to research the problem and come up with a solution.
- Assist with on-boarding of new users.
- Install, test and configure new workstations, peripheral equipment and software.
- Setup and support camera system
- Job Type: Full time. Working Hours 9:00 am. – 5:00 pm.
- Salary: Good Competitive Salary as per market industry range.
- Benefits: Medical insurance, life insurance, profit share & other benefits.
- Work Location: Nasr City, Cairo, Egypt.
- Website: www.kanawat-eg.com
Bachelors in IT, Communications or Computer Science are preferred2-4 years’ experience in system supportAge: 24-30.Experience with Desktop hardware, network switches & Routers, and other network peripheral devices.Excellent problem solving and troubleshooting skills required.(MCSA ) Certification is preferred.(CCNA) Certification is preferred.Perfect communication skills.Knowledge of networks designing, implementation, and performance tuning (Preferred)Self-motivated and organized.Prepares and presents technical information reports.