Colleague Accommodation Officer
We are currently seeking for passionate and dynamic guest focused Human Resources professionals who pride themselves on their ability to deliver extraordinary levels of customer service and provide creative solutions to our colleagues. As an Colleague Accommodation Officer you are responsible for the administration, security, maintenance and colleague welfare within the housing facilities and your role will include key responsibilities such as: • Ensure that the colleague accommodation is well secured and colleagues are accommodated as per their entitlements in line with the Human Resources Policy • Ensure that all the assets of the colleague accommodation are well maintained • Ensure that a high level of cleanliness and hygiene is maintained at all times within the accommodation • Employ maximum supervision towards the external cleaners, security officers and contractors within the premises • Ensure a regular and timely submission of accommodation occupancy report and any other assigned reports by the Director of Human Resources / Human Resources Manager • Maintain up to date records of accommodation, which clearly states occupied and vacant space in the accommodation • Maintain up to date records of all contracts relevant to all leased apartment and ensure that all renewal documentation are conducted on a timely basis • Assign accommodation to the new colleagues as approved and according to the designation / grade of the colleague • Ensure that the meal periods are kept within the operating hours and the colleague outlet within the accommodation is maintained clean
Education, Qualifications & Experiences
You should have ideally a degree in the hospitality field with preferable experience in a similar role. You must have a good working knowledge of computers with excellent English communication skills.
Knowledge & Competencies
The ideal candidate will be result oriented, self motivated and with a positive attitude. You have the ability to think laterally and have strong social skills and a presence, enabling you to interact and deal with officials effectively. You portray a fair leadership style and be easily approachable for your colleagues, while possessing following additional competencies: Understanding Hotel Operations Effective Communication Planning for Business Supervising People Understanding Differences Supervising Operations Teamwork Adaptability Customer Focus Drive for Results Job Location Ras Al Khaimah, UAE Years of Experience Min: 3 With a serene beachfront location overlooking the azure waters of the stunning Arabian Gulf, The Cove Rotana Resort promises an unforgettable stay in Ras Al Khaimah. This desirable five-star retreat nestled in a tranquil inlet, which blends world-class dining, leisure and meetings facilities with Arabian charm, is the ideal destination for memorable family getaways or staycations and a p... opular accommodation choice for business travellers and corporate groups. The city centre, Ras Al Khaimah International Airport and major attractions are all conveniently close by. From our 204 stylish and cosy rooms on the resort hillside, which are ideal for couples or solo travellers, to our 78 luxurious villas with one, two or three bedrooms, some with waterside locations and perfect for families or groups of friends, our accommodation suits your needs and the occasion. With Nubian design influences, well thought-out living spaces and modern amenities, you will feel at home at our beautiful resort. From casual fine dining at Basilico Mediterranean Restaurant and a vast buffet of tempting global cuisine at Cinnamon all-day dining restaurant to laid-back meals, light snacks and refreshing drinks in a variety of inspiring locations at Breeze Bar & Lounge, Breakers Beach Bar & Lounge, Laguna Bay Bar and Sunset Pool Bar, our six dining experiences spoil guests for choice. Our in-room dining service is available 24 hours a day and just a phone call away. Enjoy some fun-filled family time, keep fit or simply relax and be pampered at The Cove Rotana Resort, which features a raft of leisure facilities for guests of all ages including a Bodylines Fitness & Wellness Club with a fully-equipped gym, separate spa facilities with seven massage rooms, two infinity pools and a children’s pool, a 600-metre private beach, water sports galore, a raft of fitness activities, from boot camp to boxing, and a Flipper's Kid's Club.