system administrator

·         Provide technical support and assistance for incoming queries related to computer systems, software and hardware for users.

·         Ensuring the rigorous application of information security/information assurance policies, principles, and practices.

·         Provide day-to-day server support to improve workflow

·         Maintain and troubleshoot network printers, network firewalls, network servers, telephone systems and other company networked systems.

·         Upgrade and maintain computer anti-virus on the network to ensure data security and protection.

·         Troubleshoot and resolve computer and other IT equipment problems and malfunctions.

·         Assist in setting-up and upgrading computer systems for end users.

·         Maintain and troubleshoot LAN/WAN connectivity issues.

·         Provide IT support and service to end users.

·         Ensure all IT systems are working efficiently and optimally.

·          Respond to E- Mails messages for employees seeking help.

·         Solving problems for employees which related to laptops, printers and PC.

·         Follow up with employees to make sure issue has been solved

Skills

Support and corporation

-Organizing

-Multi IT – tasks skills.

- Solving email and operating system problems.

- Information security

- Systems and network administration