|تاريخ النشر||٢٢ سبتمبر ٢٠١٩|
|المكان||مصر - Katameya|
|نوع الوظيفة||Full Time|
|الخبرة المطلوبة||Min: 5 Max: 10|
|المؤهل التعليمي||Bachelor’s Degree in Information Systems, Business, Communications or related field|
· Provide technical support and assistance for incoming queries related to computer systems, software and hardware for users.
· Ensuring the rigorous application of information security/information assurance policies, principles, and practices.
· Provide day-to-day server support to improve workflow
· Maintain and troubleshoot network printers, network firewalls, network servers, telephone systems and other company networked systems.
· Upgrade and maintain computer anti-virus on the network to ensure data security and protection.
· Troubleshoot and resolve computer and other IT equipment problems and malfunctions.
· Assist in setting-up and upgrading computer systems for end users.
· Maintain and troubleshoot LAN/WAN connectivity issues.
· Provide IT support and service to end users.
· Ensure all IT systems are working efficiently and optimally.
· Respond to E- Mails messages for employees seeking help.
· Solving problems for employees which related to laptops, printers and PC.
· Follow up with employees to make sure issue has been solved
Support and corporation
-Multi IT – tasks skills.
- Solving email and operating system problems.
- Information security
- Systems and network administration