English Speaking Account Manager

Izam, inc.

Job Requirements

  • Bachelor of Commerce, English Department is Preferred.
  • Proven customer support experience.
  • Has a good technical background.
  • Strong phone contact handling skills and active listening.
  • Familiar with CRM or accounting software and practices.
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills.

 

About the Job

To give our ERP software customers (based in the UK, AU, US) the

  • Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem; ing and explaining the best solution to solve the problem.
  • Open and maintain customer accounts by recording account information.
    Identify and assess customers' needs to achieve satisfaction.
  • Resolve customer complaints via phone, email, mail or social media.
    Work with customer service manager to ensure proper customer service is being delivered.

 

تاريخ النشر: ١١ مارس ٢٠١٩
الناشر: Tanqeeb.com

تاريخ النشر: ١١ مارس ٢٠١٩
الناشر: Tanqeeb.com