Principal/Senior Principal Support Engineer – Hyperion Functional Consultant (Egypt)

مصر - Egypt
Oracle Hyperion/EPM Cloud (SaaS) Functional Principal Engineer Job DescriptionThis position is for an experienced professional with a hands-on functional background in the Oracle EPM Cloud (SaaS) and/or Oracle Hyperion (on-prem) suite of products. Ideal candidate understands not only the concepts of Financials but also how they apply to the day-to-day processes of a Production business environment. Responsible for supporting critical business operations. Works independently to provide quality services to multiple customer engagements. Performs varied and sophisticated duties and tasks that need independent judgment to support Oracle products and technology to meet customer needs. Applies Oracle methodology, company procedures, and leading practices.Note: this position does not require Infrastructure skills such as hands-on installing and upgrading of Oracle Hyperion on-prem products. The main focus is the Functional side. However, knowledge from an Operations perspective is required, including as many as possible of the following: metadata maintenance, lifecycle (migration of artifacts between non-Prod and Prod environments), integrations, data management, fix at the Functional level (e.g. slow retrieve due to application design issue), data and metadata loads, etc.Also, It's NOT for a Support Engineer role, but rather for a professional who gets acquainted with customers’ financial business operations which are handled by Oracle and acts as a main point of contact for the customers. Has to make use of one’s own knowledge as well as to navigate all the resources available within Oracle to handle customers’ questions, concerns and reported issues if they relate to the Functional and Operational level of Oracle EPM/Hyperion environments. For issues which fall outside of the scope of this position, such as Infrastructure/installation problems or software defects, making sure that Support Engineers understand the customer’s issue, and promptly satisfying any questions and requests from Support to keep the fix effort moving forward.Any graduation or with equivalent degree is an added advantage!Skills RequiredApplication design, development of various application artifacts such as forms and rules, testing, fix (working in conjunction with Oracle Support as needed), pre- and post-implementation activities across the Hyperion/EPM product suite (cloud and on-prem)If a candidate has experience only with Hyperion (on-prem) and not with EPM (SaaS), they must be willing and able to learn EPM Cloud and grow their skills to serve cloud customers as well; it is critical to have the ability to use the available training resources in a self-guided manner and to “learn while doing.”Experience integrating EPM with other systems using Data Management, adaptors, etc.Experience in interacting with business users to analyze the business process and discovering requirements.Ability to maintain Optimum availability of EPM EnvironmentsAbility to build, monitor, and migrate product-related application artifacts proactively.Deep functional knowledge around financial systems and processesStrong problem-solving skills (from an Application/Functional/Operational perspective).Work in a fast-paced environment and master unfamiliar concepts quickly with little supervisionKnowledge of EPM Automate; scripting a plus (Batch, VBScript, Python, and/or PowerShell)Skills (good to have)Knowledge of SRs, RFCs, and My Oracle Support will be added advantage!Knowledge of OAC-Essbase, Essbase 19c and Essbase 21c will be a plus.Implementation experience in DRMEPMA to DRM migration for Hyperion 11.1.2.x to 11.2.xResponsibilitiesBe the focal point and act as voice of customer for issues, understanding customer needs, and resolving customer issues in a timely mannerBe able to conduct functional implementation of budgetary projects using EPM Planning CloudDevelop integrations using EPM Data Management or FDMEECompose financial reports using EPM Planning Cloud Reporting tools, or EPM OnPremise Reporting toolsDesign business rules and calculations for EPM Planning Cloud or OnPremise, as well as MAXL scripts for custom tasks when requiredDesign and implement input and followup forms for the various budgetary tasks and phasesDesign and implement budgetary approval flowsDesign and implement EPM Planning takes lists to assist budgetary users on the correct budget flow to be followedInstall, configure ,tune and patch EPM OnPremise EnvironmentsMigrate existing EPM OnPremise Planning deployments to EPM Planning Cloud, with necessary adjustments when requiredDemonstrable skills implementing Planning security, and knowledge of the various identification systems compatible with EPM Cloud and how to use them with the productPerform root cause analyses and recommend relevant updates to the following items: dimensionality and hierarchies, business rules code, metadata properties, data forms and reports, data management processes and others as neededProvide input to help guide the development of customer solutions (pre-implementation), as well as address customer questions and concerns regarding the functionality of their Oracle EPM Hyperion environments (post-implementation, ongoing maintenance)Collaborate with offshore team members and business customers globallyAbility to understand customer vitality and sensitivity of the problemStrong Verbal and Written communication skillsAbility to speak and communicate clearly with the customer.Strong Consistency to Process and be process championAbility to work well in a demanding customer environment and delight customersEmployer DescriptionAn Oracle career can span industries, roles, Countries and cultures, giving you the opportunity to flourish in new roles and innovate, while blending work life in. Oracle has thrived through 40+ years of change by innovating and operating with integrity while delivering for the top companies in almost every industry.In order to nurture the talent that makes this happen, we are committed to an inclusive culture that celebrates and values diverse insights and perspectives, a workforce that inspires thought leadership and innovation.Oracle offers a highly competitive suite of Employee Benefits designed on the principles of parity, consistency, and affordability. The overall package includes certain core elements such as Medical, Life Insurance, access to Retirement Planning, and much more. We also encourage our employees to engage in the culture of giving back to the communities where we live and do business.At Oracle, we believe that innovation starts with diversity and inclusion and to create the future we need talent from various backgrounds, perspectives, and abilities. We ensure that individuals with disabilities are provided reasonable accommodation to successfully participate in the job application, interview process, and in potential roles. to perform crucial job functions.That’s why we’re committed to creating a workforce where all individuals can do their best work. It’s when everyone’s voice is heard and valued that we’re inspired to go beyond what’s been done before.Oracle is an Equal Employment Opportunity Employer*. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans’ status, or any other characteristic protected by law. Oracle will consider for employment qualified applicants with arrest and conviction records pursuant to applicable law.Required skills “search key words”: EPBCS, PCMCS, FCCS, DRM, FDMEE, HFM, EDMCS, ARCS & Narrat
تاريخ النشر: اليوم
الناشر: Wuzzuf .com
تاريخ النشر: اليوم
الناشر: Wuzzuf .com